Refunds & Returns

Returns Policy

If for any reason, you are not happy with the items that you receive. Please phone Hi-Vis on 1300 857 500 and ask for instructions on returning your items. Please note that as many of the items that are ordered via our web site are personalised by the user, we cannot accept returns on these items unless the goods are faulty.

Shipping Policy

Any items ordered via our web site will be sent for manufacture in accordance with the agreement between Hi-Vis and the group that the person ordering the items belongs to. Ex-Stock orders are despatched within 48 hours. 

If an order is made up of multiple items, the order will not be shipped until all items are available for dispatch. If items are out of stock, a back order will be created and any available items will be shipped.

If you have any other questions regarding freight, please contact us on Tel. 1300 857 500 or Email:

Website Tax Policy

G.S.T is charged on all applicable items at the current rate of 10%

Need help?

Contact us at {email} for questions related to refunds and returns.